Paragon Computing Solutions was operating with Apple and Google's payment infrastructure, paying 15% transaction fees on every sale. This high fee structure was cutting significantly into their revenue, but the larger issue was the lack of control over their own business operations.
The payment process through app stores created multiple bottlenecks. Every pricing update required app store approval, delaying their ability to respond to market conditions. Customer data remained fragmented and difficult to access. Payment options were limited to what the app stores offered, not what their customers preferred.
We implemented a Stripe-based payment solution that maintained the exact same user experience while eliminating these constraints. The transition was seamless with zero disruption to their existing customers or operations.
The transition to Stripe transformed Paragon Computing Solutions' payment infrastructure. Transaction fees dropped from 15% to 2.8%, creating immediate savings. They gained complete operational control with instant pricing updates, full customer data access, and flexible payment options.
Maintaining identical user experience during the payment infrastructure transition to ensure zero customer disruption
Migrating existing customer payment data and subscription information without requiring customers to re-enter payment details
Implementing the new system without downtime or gaps in payment processing capability that could impact revenue
